FAQ
Common Questions
Discover answers to some of the most common questions about our holistic massage services. If you have more queries, feel free to reach out to us.
Booking
Booking is simple and can be done directly through our website using our online booking system. Just choose your treatment, select a date and time that suits you, and follow the steps to confirm your appointment. You’ll receive a confirmation email with all the details, and a reminder closer to your booking. If you have any questions, feel free to get in touch before your appointment.
Therapies Offered
We currently offer aromatherapy massage, hot stone and pregnancy massage, postnatal massage, indian head massage, manual lymphatic drainage, reflexology, facials and reiki. Each therapy is designed to support your well being in a gentle, holistic way, nurturing both body and mind.
Mobile Services
This is a great option if you prefer to relax in your own space. We bring everything needed for your session. All we ask is that you provide a quiet, private area with enough room to set up a massage table and space for the therapist to move comfortably around it.
Washing before hand
You do not need to worry about coming with freshly washed hair for your Indian Head massages.
However if feet could be washed before hand for the reflexology appointments that would be amazing.
Do you massage men?
Unfortunately we are not taking on any new male clients at this time other than through recommendation or as husband and wife appointments.
Do I need to bring anything with me?
No just yourselves and the form of payment you will be using.
Do you offer discounts or loyalty cards?
We do offer loyalty cards to all our clients where they will get 50% off their 7th treatment with us.
Can I change my mind on what treatment I would like?
Of course! But we do ask for at least 48 hours notice of the chnage.
What should I expect during my first visit?
We’ll start with a friendly chat to get to know your needs, followed by a personalised treatment based on your preferences and well being goals. You’ll always be fully covered with towels during your treatment, and your comfort is the priority throughout the session.
Can I cancel or reschedule my appointment?
Yes, life happens, we understand. You can cancel or reschedule your appointment through the online booking system. We kindly ask for at least 24 hours' notice to avoid any cancellation fees.
Do you offer gift vouchers?
Yes gift vouchers can be bought through the website under the gift voucher section.
Payment
On booking a deposit of £10 will be required to secure your booking. The rest of the payment for the session can be made on the day of the treatment by either card, cash or bacs.